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Local Pickup

At Heartworks by Helen, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer returns and exchanges within 30 days of purchase. Please contact us at [insert email address here] to initiate a return or exchange. Items must be returned in their original condition and packaging. Refunds will be issued to the original form of payment, and exchanges will be issued once the original item is received and inspected. Shipping costs for returns and exchanges are the responsibility of the customer.

Return & Exchange Policy

We also offer local pickup for those who prefer to pick up their purchases in person. Please select the local pickup option at checkout and we will contact you to arrange a pickup time. Local pickup is available from our studio located at [insert studio address here].

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